Privacy & Data Protection Policy
Effective Date: January 1, 2026
1. Introduction
Holt & Worthy Federal Services ("HWFS," "we," "us," or "our") is committed to maintaining the highest standards of privacy and data protection. As a federal contractor providing Tier I–III help desk support, specialized staffing, and mission-focused logistics, we understand the critical importance of safeguarding information. This Privacy & Protection Policy describes our practices regarding the collection, use, sharing, and security of personal and professional information across our services and digital platforms.
2. Information We Collect
- Directly Provided Information: Contact details (name, email address, phone number, mailing address), professional credentials, security clearance statuses, and employment history provided during recruitment or contract processing.
- Automated Data: Technical information collected through your interaction with our website, including IP addresses, browser types, operating systems, and usage patterns.
- Government-Related Data: Information required by federal agencies for the fulfillment of IT support, disaster response, and logistical mandates.
3. How We Use Your Information
- Fulfilling contractual obligations with U.S. government agencies and prime partners.
- Operating and maintaining federal IT infrastructures and help desk services.
- Coordinating field logistics and disaster recovery operations (e.g., FEMA recovery support).
- Verifying security clearances and professional qualifications for mission-critical staffing.
- Ensuring compliance with federal regulations, NIST standards, and legal requirements.
- Improving the efficiency and security of our service delivery platforms.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. Data may be shared with government clients as mandated by contract or federal law, and with trusted partners assisting in service delivery who adhere to federal security standards.
5. Data Security
Information security is the cornerstone of our operations. HWFS implements robust administrative, technical, and physical safeguards aligned with federal security frameworks (such as NIST SP 800-171) to protect information from unauthorized access, loss, or alteration.
6. Cookies and Tracking
Our website uses cookies to enhance navigation and analyze traffic. You can manage your cookie settings through your browser. Note that disabling cookies may affect the functionality of our digital platforms.
7. Data Retention
We retain personal and professional information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy federal record-keeping requirements, or resolve legal disputes.
8. Contact Information
For questions or requests related to this policy, please contact us at Baltimore headquarters or email privacy@holtworthyfederalservices.com.