Careers at HWFS
Holt & Worthy Federal Services supports federal agencies and prime contractors by providing disciplined IT support teams capable of operating in structured government environments.
- Help Desk and Service Desk operations
- Desktop and workstation support
- Network and infrastructure support
- Field IT technical services
- Systems administration support
We recruit qualified professionals who can support federal IT environments with reliability, security awareness, and strong technical skills.
Current IT Positions
Explore open roles supporting federal IT missions. We recruit professionals capable of operating in structured, high-security government environments.
CUSTOMER SUPPORT
Help Desk Technician – Tier 1
Professional entry-point for federal agency technical support.
Responsibilities:
• Handle incoming service tickets
• Basic hardware/OS troubleshooting
• Accurate incident documentation
Mandatory Qualifications:
• CompTIA A+ certification
• Customer service experience
Bachelor’s degree, Secret clearance, U.S. Citizenship required
CLIENT INFRASTRUCTURE
Desktop Support Technician
Hands-on maintenance of agency workstation hardware and security.
Responsibilities:
• Workstation imaging and repair
• Hardware lifecycle management
• Peripherals & printer support
Mandatory Qualifications:
• Experience with SCCM or MECM
• Hardware break-fix proficiency
Bachelor’s degree, Secret clearance, U.S. Citizenship required
INFRASTRUCTURE OPERATIONS
Network Support Technician
Core connectivity management for secure, enterprise government networks.
Responsibilities:
• Monitor network performance
• Switch and router configuration
• Wireless connectivity support
Mandatory Qualifications:
• CCNA or Network+ certification
• Knowledge of TCP/IP protocols
Bachelor’s degree, Secret clearance, U.S. Citizenship required
SECURITY OPERATIONS
Cybersecurity Analyst
Protecting mission-critical federal data assets from emerging cyber threats.
Responsibilities:
• Vulnerability scanning
• Incident response assistance
• Policy compliance auditing
Mandatory Qualifications:
• Security+ or CEH certification
• NIST/FISMA framework knowledge
Bachelor’s degree, Secret clearance, U.S. Citizenship required
PROJECT MANAGEMENT
IT Project Support Specialist
Coordination and administrative support for strategic federal IT initiatives.
Responsibilities:
• Technical documentation oversight
• Milestone and project tracking
• Stakeholder reporting support
Mandatory Qualifications:
• Technical writing experience
• Familiarity with ITIL or SDLC
Bachelor’s degree, Secret clearance, U.S. Citizenship required
ADVANCED TECH SUPPORT
Help Desk Technician – Tier 2
Advanced problem-solving for enterprise technical environments.
Responsibilities:
• Resolve complex escalated incidents
• Active Directory & M365 management
• Advanced network troubleshooting
Mandatory Qualifications:
• Security+ and Network+ certifications
• 2+ years federal IT experience
Bachelor’s degree, Secret clearance, U.S. Citizenship required
FIELD OPERATIONS
Field Service Technician
Strategic IT support across multiple geographic federal agency sites.
Responsibilities:
• Remote site hardware installs
• Network cabling & rack mounting
• On-site disaster recovery support
Mandatory Qualifications:
• Field technician mobility experience
• Network infrastructure fundamentals
Bachelor’s degree, Secret clearance, U.S. Citizenship required
SYSTEMS & PLATFORMS
Systems Administrator
Oversight and optimization of server and platform infrastructure assets.
Responsibilities:
• OS patching and maintenance
• User privilege management
• Cloud infrastructure oversight
Mandatory Qualifications:
• MCSA or Server+ certification
• Virtualization experience (VMware)
Bachelor’s degree, Secret clearance, U.S. Citizenship required
LOGISTICS & ASSET MGMT
IT Asset Management Specialist
Managing the full lifecycle and compliance of federal technology assets.
Responsibilities:
• Inventory tracking and audit
• Software license management
• Procurement technical support
Mandatory Qualifications:
• ITSM tool proficiency
• Advanced spreadsheet data analysis
Bachelor’s degree, Secret clearance, U.S. Citizenship required
INTEGRATED SYSTEMS SUPPORT
Technical Support Specialist
Versatile expert for integrated systems and agency-specific application support.
Responsibilities:
• End-to-end technical assistance
• User training and documentation
• System performance analysis
Mandatory Qualifications:
• Broad enterprise tech knowledge
• Problem-solving analytical skills
Bachelor’s degree, Secret clearance, U.S. Citizenship required
Veterans in Technology
As a veteran-owned business, Holt & Worthy Federal Services strongly encourages veterans transitioning into IT careers to apply. Veterans bring discipline, teamwork, and mission focus that align well with federal technical environments.